Today I went and sorted out the payments to the nursery at the Commerzbank all easy enough - except that I handed the sheet with all the information (written in German) to the native German speaker behind the counter and twice had to point out easy to read and pertinent bits of information to her. If I didn't know better, I'd think my German was quite good.
Then I went over to the book shop and got a couple of books and a couple of other things. Up at the cash desk I handed over my card to pay and as soon as the cashier inserted it into the machine twice - I KNEW! He did it a third and fourth time, and then I asked him if it wasn't working. Well of course it wasn't working because it wouldn't be right of the Commerzbank to give me a card that lasted for more than a month and a half!
Raging, I went to the next closest Commerzbank and managed to get in just as they were locking the doors. I told the man behind the desk that my card wasn't working and that it was the second time that this had happened, and that I was bored of being embarressed by this. The response from the man working in the Commerzbank that looks exactly like 'the Commerzbank' that I'd been to along the road, was that he could give me money, but that they were the 'new' Commerzbank, whereas the other one I'd been to was the 'old' Commerzbank, and the soonest he could help me with my card problem would be in a years time. I said I didn't need any cash and I would wait a year and come back.